Website and App Usage Policy
Welcome to ALRAQI MEATS. This policy explains the terms governing the use of our website, app and the services available through them. By using the website or app, you agree to this policy.
1. Using the website and app
ALRAQI MEATS lets you browse products, make purchases, track orders and use the store's services.
You must use the website and app lawfully and must not misuse the available services or content.
2. Creating an account
Some services may require a personal account.
You must provide accurate information, update it when necessary, keep your login details confidential and not share your account with others.
You are responsible for all activity carried out through your account.
3. Orders
You may place orders through the website or app according to the products and prices available at the time.
Once confirmed, orders are handled in accordance with the store's preparation, delivery, exchange and returns policies.
4. Prices and offers
Prices and promotional offers may change from time to time.
The applicable price is the price displayed when you complete your purchase.
5. Notifications
ALRAQI MEATS may send notifications about order status, offers and discounts, website or app updates, and new services or products.
You can manage notification settings through your device or the app. Disabling some notifications may affect your receipt of order updates.
6. Updates
The website or app may be updated periodically to improve performance, add features, resolve technical issues and enhance security.
We recommend using the latest app version to access all services.
7. Acceptable use
You agree not to use the website or app unlawfully; attempt unauthorised access to store systems or data; disrupt its performance; use services for fraudulent or unlawful activity; or copy, republish or exploit store content without prior written permission.
8. Intellectual property
Rights relating to the website and app, including their design, visual identity, logo, content, images, text and trademarks, are owned by or licensed to ALRAQI MEATS.
They may not be used, republished or exploited without prior written consent.
9. Service availability
ALRAQI MEATS aims to provide a stable website and app. Service may be temporarily suspended for maintenance, updates or technical circumstances beyond our control.
We make every effort to restore service as soon as possible.
10. Data protection
User information is handled in accordance with our Privacy Policy.
Please read that policy to understand how information is collected, used and protected.
11. External links and services
The website or app may contain links or services provided by third parties.
ALRAQI MEATS is not responsible for their content, policies or practices.
12. Account suspension
ALRAQI MEATS may suspend or close an account if it is used in breach of this policy, or for activity that threatens the security of the website, app or users, or breaches applicable regulations.
13. Changes to this policy
ALRAQI MEATS may update this policy when needed. Changes take effect when published on the website or app.
14. Contact us
If you have questions or feedback about using the website or app, contact customer service through the channels provided in the store. Our team will help and respond as soon as possible.
