Customer Support

Customer Support

At ALRAQI MEATS, we want you to have a great shopping experience. If you have a problem or a question, we are here to help as promptly as possible.

1. Contact us

WhatsApp: +966550937701

Email: [email protected]

Website: https://alraqimeats.com/

2. WhatsApp support

Message us on WhatsApp for direct assistance with orders, products or delivery.

3. Email support

Send enquiries or complaints to [email protected].

We will respond within 24 business hours.

4. Order and shipping enquiries

Please include your order number when contacting us.

We will provide the order status and expected delivery date.

5. Frequently asked questions

How do I place an order?

Browse our products, add your selections to the cart and complete checkout using an available payment method.

Can I change the delivery address after ordering?

Yes. Contact us directly to change the address before the order is shipped.

What is the returns policy?

Returns and exchanges are accepted in accordance with the store's Returns and Exchanges Policy when you contact us within 48 hours of receiving your order.